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Welcome to Viva Beauty! These Terms and Conditions govern your use of our website (vivabeauty.in) and the purchase of products from our online store. By accessing or using our website, you agree to comply with these terms.

1. General Terms

• By using our website, you confirm that you are at least 18 years old or have parental consent.
• We reserve the right to update, modify, or discontinue any part of the website without prior notice.

2. Product Information & Pricing

• We strive to provide accurate product descriptions, images, and pricing. However, we do not guarantee the accuracy, completeness, or reliability of any information.
• Prices are subject to change without prior notice.
• Discounts and promotional offers may be available for a limited time.

3. Orders & Payments

• Placing an order does not guarantee acceptance. We reserve the right to cancel or refuse any order at our discretion.
• Payments must be made through the available payment methods on our website.
• In case of payment failure, we are not responsible for any loss or inconvenience.

4. Shipping & Delivery

• We offer shipping across India. Estimated delivery times are mentioned at checkout.
• Delivery times may vary due to external factors such as courier delays or unforeseen circumstances.
• We are not responsible for delays once the order has been handed over to the courier partner.

5. Returns & Refunds

• We accept returns within 3-days of delivery for unused and unopened products.
• Refunds are processed only after a quality check of returned items.
• Shipping charges are non-refundable unless the return is due to an error on our part.
• Please refer to our Return Policy for more details.

6. Privacy Policy

• Your personal information is protected as per our Privacy Policy.
• By using our website, you consent to the collection and use of your information in accordance with our Privacy Policy.

7. Intellectual Property

• All content on this website, including images, logos, and text, is the property of Viva Beauty and is protected under copyright laws.
• Unauthorized use, reproduction, or distribution of any content is prohibited.

8. Limitation of Liability

• Viva Beauty is not liable for any direct, indirect, or incidental damages arising from the use of our products or website.
• We do not guarantee that the website will always be available, uninterrupted, or error-free.

9. Governing Law

• These Terms and Conditions are governed by and interpreted under the laws of India.
• Any disputes shall be resolved in the jurisdiction of Hisar, Haryana.

10. Contact Us If you have any questions about these Terms and Conditions, please contact us at:

Viva Beauty
Shop No. 40, Indira Colony, Hisar (125001), Haryana
Email: msindhwani1107@gmail.com
Phone: +91 9588130876